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Lotte New York Palace

455 Madison Ave, New York
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Lotte New York Palace is centrally located in New York, a 3-minute walk from 5th Avenue and 7 minutes by foot from Rockefeller Center. This family-friendly hotel is 0.6 mi (1 km) from Central Park and 0.7 mi (1.1 km) from Times Square.

Hotel Facilities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club and a steam room. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and babysitting (surcharge).

Hotel Facilities

  • Elevator
  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms: 909
  • Number of floors: 55
  • Conference space
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Health club
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Steam room
  • Smoke-free property
  • Wedding services
  • Tours/ticket assistance
  • WiFi (surcharge)
  • Wired Internet access:  surcharge
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Year Built: 1981
  • Number of restaurants: 1
  • Conference center
  • Snack bar/deli
  • Valet parking (surcharge)
  • Number of bars/lounges: 1
  • Number of coffee shops/cafes: 1
  • Luggage storage
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Ballroom
  • Banquet hall
  • Reception hall
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Room Facilities

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Free weekday newspaper
  • Premium bedding
  • Pay movies
  • Turndown service
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • WiFi (surcharge)
  • Wired Internet access (surcharge)
  • Plasma TV
  • Deep soaking bathtub
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Towels provided
  • Linens provided
  • Number of beds: 2
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Eco-friendly toiletries

Hotel Policies & Hotel Remarks

Lotte New York Palace

455 Madison Ave, New York, New York, United States of America
  • Hotel Policies
  • Check-In: 4:00 PM - 2:00 AM
  • Check-Out: 11:00 AM
  • Minimum check-in age is 21
  • Pets
  • Pets allowed
  • Pet maximum weight in kg is: 11
  • Pet maximum weight in lb is: 25
  • Only dogs are allowed
  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Payment types
  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa
  • Cash not accepted
  • Debit cards
  • Description
  • Lotte New York Palace is centrally located in New York, a 3-minute walk from 5th Avenue and 7 minutes by foot from Rockefeller Center. This family-friendly hotel is 0.6 mi (1 km) from Central Park and 0.7 mi (1.1 km) from Times Square.

    Stay in one of 909 guestrooms featuring plasma televisions. Premium TV channels provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club and a steam room. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and babysitting (surcharge).

    Enjoy a meal at Gold Room or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon for a fee.

    Featured amenities include wired internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    Front desk staff will greet guests on arrival.

    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.

    • Fee for full breakfast: approximately USD 24–100 per person
    • Fee for in-room wireless internet: USD 15.99 per 24-hour period (rates may vary)
    • Fee for in-room wired internet: USD 15.99 per 24-hour period (rates may vary)
    • Fee for wireless internet in public areas: USD 15.99 per 24-hour period (rates may vary)
    • Fee for wired internet in public areas: USD 15.99 per stay (rates may vary)
    • Covered valet parking fee: USD 90 per day (in/out privileges)
    • Pet fee: USD 125 per pet, per stay
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 75.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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