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Crowne Plaza Hamburg - City Alster, an IHG Hotel

Graumannsweg 10, Hamburg
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A stay at Crowne Plaza Hamburg - City Alster, an IHG Hotel places you in the heart of Hamburg, within a 15-minute walk of Alster Lakes and Mundsburg Center. This eco-certified hotel is 2.5 mi (4 km) from Miniatur Wunderland and 2.6 mi (4.2 km) from Elbe Philharmonic Hall.

Hotel Facilities

Enjoy recreational amenities such as a 24-hour health club and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.

Hotel Facilities

  • Elevator
  • Concierge services
  • Total number of rooms: 291
  • Number of floors: 7
  • Number of buildings/towers: 1
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Smoke-free property
  • Express check-in
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Year Built: 1987
  • Number of restaurants: 1
  • Conference space size (feet): 5651
  • Conference space size (meters): 525
  • Number of meeting rooms: 9
  • Snack bar/deli
  • Self parking (surcharge)
  • Number of bars/lounges: 1
  • Luggage storage
  • 24-hour health club
  • Electric car charging station
  • Couples/private dining
  • Banquet hall
  • Vending machine
  • Distance from property (km)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Sign language-capable staff
  • Handrails in stairways
  • Wheelchairs available on site

Room Facilities

  • Television
  • Wheelchair accessible
  • Coffee/tea maker
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Shower/tub combination
  • Satellite TV service
  • Free WiFi
  • Pillow menu
  • Deep soaking bathtub
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Towels provided
  • Linens provided
  • Housekeeping on request
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Hand-held showerhead
  • Portable shower seat
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in shower
  • Bathroom emergency pull cord
  • Roll-in shower

Hotel Policies & Hotel Remarks

Crowne Plaza Hamburg - City Alster, an IHG Hotel

Graumannsweg 10, Hamburg, Germany
  • Hotel Policies
  • Check-In: 3:00 PM - midnight
  • Check-Out: 12:00 PM
  • Minimum check-in age is 18
  • Pets
  • Pets allowed
  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Payment types
  • American Express
  • JCB International
  • Mastercard
  • Visa
  • Cash not accepted
  • Debit cards not accepted
  • Miscellaneous
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Description
  • A stay at Crowne Plaza Hamburg - City Alster, an IHG Hotel places you in the heart of Hamburg, within a 15-minute walk of Alster Lakes and Mundsburg Center. This eco-certified hotel is 2.5 mi (4 km) from Miniatur Wunderland and 2.6 mi (4.2 km) from Elbe Philharmonic Hall.

    Make yourself at home in one of the 291 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

    Enjoy recreational amenities such as a 24-hour health club and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.

    Satisfy your appetite for lunch at the hotel's restaurant, The Restaurant, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:30 AM to 11:30 AM for a fee.

    Featured amenities include complimentary wired internet access, express check-in, and complimentary newspapers in the lobby. Planning an event in Hamburg? This hotel has 5651 square feet (525 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.

    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

    • Fee for buffet breakfast: approximately EUR 28.50 per person
    • Secured self parking fee: EUR 26 per day
    • Nearby parking fee: EUR 15 per day
    • Pet fee: EUR 15 per pet, per night
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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